Troubleshooting
17 Articles
- Why can't I locate a study?
- Preventing Duplicate Patient Records
- How do I search for a field within EncaptureMD?
- The local proxy is not running or connected.
- EncaptureMD Clinical General Overview Differences for Upgrade
- EncaptureMD Site Admin General Overview Differences for Upgrade
- How do I use the Help feature?
- How do I reassign a study to a different patient?
- How do I merge two studies in EncaptureMD?
- How can two different patients have the same MRN/PID?
- When I click on a study, why can't I open it?
- How do I fix errors on signing?
- Why can't I sign a report?
- Why is my report or billing not appearing in the EMR?
- Why do I get an error "Perfusion must have an intensity set on all noted abnormalities" in nuclear imaging?
- How do I remove inventory from a canceled study?
- Why is the local proxy running, but not connected?