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EncaptureMD Documentation & FAQ
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EncaptureMD from login to opening a study
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Troubleshooting
Why can't I sign a report?
Updated on
Jun 05, 2024
Report signatures are tied to user privileges and validation.
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EncaptureMD from login to opening a study
General Overview
13
How do I upload an image from my phone?
End User Quick Guide to EncaptureMD
How do I use EncaptureMD? (Overview with VIDEO)
How do I use the Landing Page?
How do I Open/Send Link/Print/Fax/Move/Restart/Delete Studies?
How do I search for a Referring Physician?
Pathology Labs Module
How do I use EncaptureMD? (basic overview with VIDEO)
How do I amend a report?
How/when do I use the +Study button on the work list?
Why is my study timestamp different than my workstation?
Uploading images from a mobile device
Items in cases missing charge codes
Troubleshooting
17
Why can't I locate a study?
Preventing Duplicate Patient Records
How do I search for a field within EncaptureMD?
The local proxy is not running or connected.
EncaptureMD Clinical General Overview Differences for Upgrade
EncaptureMD Site Admin General Overview Differences for Upgrade
How do I use the Help feature?
How do I reassign a study to a different patient?
How do I merge two studies in EncaptureMD?
How can two different patients have the same MRN/PID?
When I click on a study, why can't I open it?
How do I fix errors on signing?
Why can't I sign a report?
Why is my report or billing not appearing in the EMR?
Why do I get an error "Perfusion must have an intensity set on all noted abnormalities" in nuclear imaging?
How do I remove inventory from a canceled study?
Why is the local proxy running, but not connected?
Logging in
7
Why can't I log in using LDAP/Active Directory
How do I login to EncaptureMD?
How do I do a password reset?
What do I do if I forget my password?
How do I enable passkey within EncaptureMD?
How do I set up Multi-Factor Authentication (MFA)?
How do I update my multi-factor authentication (MFA)?
Worklist
7
How do I use the Worklist?
How do I use Saved Filters?
How do I configure the Work list?
What are statuses (Study, report, billing)?
Patients List
Work List Right-Click for All Users
When would I use the New Study button?
Scheduling
1
Using the EncaptureMD Scheduler
Faxing
6
Faxing in EncaptureMD
What do the fax statuses and messages mean?
Using the Fax Queue History
Auto fax configuration
How do I troubleshoot Fax problems?
How do I resend a failed Fax?
Printing
1
Print Queue
Analytics
6
The Analytics Module
How do I run an analytics report?
How do I create a custom query?
How do I query wall motion information?
Studies Missing Final Nurse Reports
Studies Missing Final MD Reports
Integrations & Measurement Mapping
1
Measurement Mapping
Medications
1
Medication I/O tracking in a case
Sheath/Cath
1
Using the Sheath/Catheter tool
Report formatting with printing, faxing or export
4
Why do my text reports look great in EncaptureMD but not in my EMR or HIS/RIS?
Why do my printed reports look like gibberish?
How do I change the date and time formatting of a demographics date field?
How do I fix imported/pasted text?
Cables and Connectivity
6
What cable do I use to connect a Philips Intellivue patient monitor to EncaptureMD?
Why are measurements not importing from the modality?
How do I reimport measurements?
Why is my study missing demographic information?
How/When do I use the Technical Data button on the Study Tab?
How do I program a barcode scanner for inventory?
Modality configuration suggestions
3
How to configure a Siemens Cypress to send study data by multi-media transfer
What needs to be done when my office/hospital updates or buys a new Modality (US machine, CT scanner, etc)?
How does image compression impact study size?
Quick Library
5
Quick Phrases and Quick Lists Overview
Creating and managing content in your Quick Library
Sharing Quick Phrases and Quick Lists
Accessing Your Quick Library within a Study
Quick Library Administration
Other Resources
EncaptureMD Study Manual
EncaptureMD Cardiology Application Manuals
EncaptureMD Radiology/OB Application Manuals
EncaptureMD Administrator Manual
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