Possible causes include
- Filter settings
- A missing order - if your EMR sends study orders for this kind of study
- Logged in to previous version of EncaptureMDE
- Misspelled patient name or mistyped MRN
Why can't I locate a study?
Updated on
EncaptureMD from login to opening a study
General Overview 13
- How do I upload an image from my phone?
- End User Quick Guide to EncaptureMD
- How do I use EncaptureMD? (Overview with VIDEO)
- How do I use the Landing Page?
- How do I Open/Send Link/Print/Fax/Move/Restart/Delete Studies?
- How do I search for a Referring Physician?
- Pathology Labs Module
- How do I use EncaptureMD? (basic overview with VIDEO)
- How do I amend a report?
- How/when do I use the +Study button on the work list?
- Why is my study timestamp different than my workstation?
- Uploading images from a mobile device
- Items in cases missing charge codes
Troubleshooting 17
- Why can't I locate a study?
- Preventing Duplicate Patient Records
- How do I search for a field within EncaptureMD?
- The local proxy is not running or connected.
- EncaptureMD Clinical General Overview Differences for Upgrade
- EncaptureMD Site Admin General Overview Differences for Upgrade
- How do I use the Help feature?
- How do I reassign a study to a different patient?
- How do I merge two studies in EncaptureMD?
- How can two different patients have the same MRN/PID?
- When I click on a study, why can't I open it?
- How do I fix errors on signing?
- Why can't I sign a report?
- Why is my report or billing not appearing in the EMR?
- Why do I get an error "Perfusion must have an intensity set on all noted abnormalities" in nuclear imaging?
- How do I remove inventory from a canceled study?
- Why is the local proxy running, but not connected?
Logging in 7
Worklist 7
Scheduling 1
Faxing 6
Printing 1
Analytics 6
Integrations & Measurement Mapping 1
Medications 1
Sheath/Cath 1
Report formatting with printing, faxing or export 4
Cables and Connectivity 6
- What cable do I use to connect a Philips Intellivue patient monitor to EncaptureMD?
- Why are measurements not importing from the modality?
- How do I reimport measurements?
- Why is my study missing demographic information?
- How/When do I use the Technical Data button on the Study Tab?
- How do I program a barcode scanner for inventory?