This article describes re-sending a fax that has failed to send from within the fax queue manager.
Best practice is to check the fax queue on a regular basis to ensure all faxes are sending.
- Navigate to the fax queue manager (Fax button in the left side panel)
Left side panel buttons vary by customer and user access/profile.
- Use the filters across the top columns to find "Failed" transmissions (1) for the desired time-frame (2).
- Right click the failed entry to select Try Again (Resend Fax).
Note: The previously failed fax will display a new queued entry in the fax manager table.