EncaptureMD Documentation & FAQ

How do I set up Multi-Factor Authentication (MFA)?

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Start MFA Login

  • Enter your login credentials. A popup for MFA will appear.

Complete MFA Setup

  1. Install an authenticator app.
  2. Scan the barcode on the popup using your authenticator.
  3. Enter the code from the authenticator app.
  4. Enter a reminder for where to get the code.
  5. Select OK.

Authenticator App Options

 

What to Expect After Your Initial Login

  • Once your multi-factor authentication (MFA) period expires (default: 120 days), you will be prompted to enter a new 6-digit verification code after submitting your login credentials.
  • After entering the code, you’ll be asked whether you’d like to register your device:
  • Select Yes, don’t ask for a code again if you trust the device and want to skip MFA prompts on future logins.
  • Select No, I’m only using this device temporarily if the device is shared or not secure.
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